Many non-acute healthcare facilities are using Plain Old Telephone System (POTS) lines for communications. These traditional systems are quickly becoming outdated as digital technologies offer a more cost-effective and modern experience, such as clearer and faster communications. Another knock against POTS is that the lines often result in escalating maintenance costs.
 
Updating communications can benefit facilities in both the short- and long-term. While replacing systems requires an upfront investment, more efficient communications reduces errors, speeds up response times and improves overall service quality, leading to better patient outcomes and increased facility efficiency.